Contact Information

At Elliverse, we’re committed to providing exceptional customer service. If you have any questions about your order, our products, shipping, or returns, we’re here to help.

Customer Support

Email: support@elliverse.com

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday: 10:00 AM – 4:00 PM (GMT)
Sunday & Public Holidays: Closed

Response Time

We aim to respond to all enquiries within 24 hours. During busy periods, responses may take up to 48 hours.

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name
• Order number
• Email address used for your purchase
• A brief description of your enquiry

Our Commitment

At Elliverse, your satisfaction is our priority. Every customer deserves a safe, secure, and enjoyable shopping experience, and we’re dedicated to providing professional support every step of the way.

Thank you for choosing Elliverse.