Terms of Service

Effective Date: 14 July 2026

Welcome to Elliverse. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make purchases.

2. Products & Availability

We strive to ensure all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors, update information, or discontinue products at any time without prior notice.

Colours may vary slightly depending on your device’s screen settings.

3. Pricing & Payments

All prices are displayed in the selected currency and include applicable taxes where required.

Payments are processed securely through trusted payment providers. Elliverse does not store your payment card details.

4. Order Acceptance

Once your order is placed, you will receive a confirmation email. This confirms we have received your order but does not guarantee acceptance.

We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, stock availability, or other legitimate business reasons. If payment has already been taken, you will receive a full refund.

5. Shipping & Delivery

Estimated delivery times are provided as a guide and may vary due to courier services, customs, or other circumstances beyond our control.

Elliverse is not responsible for delays caused by shipping providers or customs authorities.

6. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service. Please refer to our dedicated Returns Policy for full details.

7. Intellectual Property

All content on the Elliverse website—including logos, images, product descriptions, graphics, and branding—is the property of Elliverse and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Elliverse shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our total liability shall never exceed the value of the product purchased.

9. Privacy

Your personal information is handled securely in accordance with our Privacy Policy. We are committed to protecting your data and respecting your privacy.

10. Changes to These Terms

Elliverse may update these Terms of Service at any time. Changes become effective immediately once published on our website.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: support@elliverse.com

We aim to respond to all enquiries within 24–48 business hours.